Agile Product Owner Lead Analyst - International Health

About the role

Cigna Healthcare is looking for an Agile Product Owner Lead Analyst in Madrid, responsible for the Policy Administration System. The role focuses on delivering High Priority International Health initiatives that meet the needs of internal users, clients, customers and providers. The Product Owner works closely with the Agile Product Manager, acts as the voice of the customer for the Scrum Team and turns product strategy into executable backlog items.

Key responsibilities

• Work with the Agile Product Manager on product vision, roadmap and outcomes aligned with business strategy and customer needs.
• Keep delivery progress and milestones visible so roadmaps stay relevant and timely.
• Translate release train backlog priorities into clear, value-focused team backlog priorities.
• Lead feature decomposition into user stories and refine them with developers, testers and business experts.
• Own Jira backlog quality and approve user stories before acceptance.
• Lead PI planning cycles and collaborate with Scrum Master, QA and UAT teams on delivery, quality and predictability metrics.
• Set up analytics to monitor utilization, customer experience and delivery performance, and share insights with the Agile Product Manager.
• Partner with Customer Experience and UX/UI teams to embed the customer voice throughout delivery.
• Maintain alignment with stakeholders, manage dependencies and foster a psychologically safe, growth-oriented team culture.

Required profile

• Bachelor's degree required.
• Strong English language skills required.
• Either deep industry/business experience or Agile delivery experience.
• Healthcare experience preferred.
• Willingness to work with International Health stakeholders across multiple regions and time zones.

Required skills

• Experience with Jira or an equivalent tool (preferred).
• Knowledge of agile methodology (preferred/required depending on needs).
• Agile certification such as SAFe Product Owner / Product Manager (pre or post hire).
• Technical competence in data analysis, data pipelines, APIs, machine learning and/or generative AI is an additional qualification.

What we offer

• Competitive salary.
• Multicultural and hybrid working environment.
• Private medical insurance.
• Employee wellbeing benefits.
• Educational development program.