Banquet Supervisor

About the role

Four Seasons Hotel Madrid is looking for a Banquet Supervisor to join its Food & Beverage team. Reporting to the Banquet Manager, the role supervises and oversees the service of banquet functions as assigned by the Assistant Banquet Manager and/or Banquet Manager. The hotel is located in the heart of Madrid, within walking distance of the main attractions.

Key responsibilities

• Assign specific tasks or services and make sure employees understand their duties.
• Monitor employee productivity and give constructive feedback and coaching.
• Train staff to deliver a high-quality service.
• Set up events and workflows as needed for the operation.

Required profile

• Prior Food & Beverage experience in a similar role, preferably in a luxury resort or hotel setting.
• Ability to work in a fast-paced environment.
• Flexible schedule, including morning and afternoon shifts, weekends and holidays as business requires.
• Legal right to work in Spain.
• Fluency in English and Spanish.

Required skills

• Strong communication and leadership skills.
• Highly motivated team player.

What we offer

• Competitive salary, wages and a comprehensive benefits package.
• Training and development opportunities.
• Complimentary accommodation at other Four Seasons hotels and resorts (Employee Travel Program).
• Complimentary dry cleaning for employee uniforms.
• 30 natural days of vacation, 20 public holidays and the day of the birthday free.
• Complimentary private health insurance.
• Complimentary employee meals.

This is a full-time position, possibly on a rotating shift basis covering morning and evening shifts throughout the week, including weekends.