CMS Account Manager (Guipúzcoa)

About the role

Veolia is looking for a CMS Account Manager based in Guipúzcoa, reporting to the Area Manager. The role covers sales and business management on an assigned territory and customer accounts, with the main aim of achieving ongoing sales growth and meeting specific sales and profitability targets by selling the full portfolio of products and services to the defined customer verticals.

Key responsibilities

• Develop expertise to deliver ongoing sales growth and profitability targets, selling the full product portfolio in the defined territory.
• Define, agree and execute service activities for all customers in the territory with the local service team.
• Keep each customer account profitable in line with the profitability plan, typically based on the Standard Margin.
• Maintain a growth and sales plan with an in-territory opportunities pipeline.
• Plan and implement a price rise strategy across the territory, liaising with National and Corporate Account Managers where needed.
• Provide sales forecasts, sales upgrades and other data to the Area Manager within set timelines.
• Implement the Legionella policy for customers whose systems fall under existing EHS policies as "At Risk" and ensure site and EHS policies are followed.
• Act in line with the Ethics Charter and other policies when building customer relationships.
• Organise and take part in customer review meetings and implement Value Generation Plans at customer sites.

Required profile

• Bachelor's degree in Chemistry, Chemical Engineering or Engineering with application in the water treatment industry.
• Experience in the water treatment industry.
• Commercial experience, very valuable in a multinational environment.
• Native Spanish and advanced English.
• Driving licence required.
• Frequent travel within the assigned territory.

Required skills

• Goal-oriented self-starter, selling and strategic account mindset.
• Outstanding communication and interpersonal abilities.
• Team working, problem solving, flexibility and adaptability.