Consumer Tech Lead - Digital Marketing Products

About the role

Mondelēz Digital Services (MDS) is looking for an experienced, hands-on technical lead to own the marketing technology landscape across Mondelez Europe (MEU). The role sits in the Marketing, Sales & eCommerce team and is the technical counterpart to the Regional Tech Product Manager: while the Product Manager decides what gets built, this role ensures it is built, tested, run and adopted correctly in each market. The position is based in Madrid.

Key responsibilities

• Deploy and operate consumer data and CRM platforms (Braze, OneTrust, data integration layers) and support markets from campaign plan to launch.
• Manage GDPR and consent compliance in partnership with the European DPO, and ensure brand websites meet WCAG 2.2 and the European Accessibility Act.
• Own regional MarTech platform reliability end to end: integrations, performance, monitoring and technical debt remediation.
• Act as the MEU technical point of contact for global digital marketing products, and work with Architecture, Platform and Technical Product teams on technology choices, scoping and costing.
• Run SIT and UAT, manage defects and quality gates, and take partner-built integrations through to go-live.
• Provide technical support for the Away From Home (B2B) team on CRM, data integrations and web development, and define data-quality scope and metrics.
• Build deployment playbooks, documentation and enablement materials, and direct system integrators and agencies.

Required profile

• 5 to 7 years in marketing technology, IT solution delivery or digital platform support.
• Experience leading a small to medium technical team and delivering across markets in a matrixed organisation with system integrators and agencies.
• Clear technical writing and the ability to explain technical concepts to non-technical audiences.

Required skills

• CDC/CRM platforms (Braze or similar) and consent management (OneTrust or similar), with hands-on configuration and troubleshooting.
• GDPR in practice, working with the DPO and legal.
• Web accessibility (WCAG 2.2).
• Cloud data fundamentals on GCP (BigQuery), APIs and ETL, with SQL.
• Nice to have: GCP analytics and ML services, customer data platforms such as Lytics, B2B CRM experience, ITIL or SAFe certification.