Digital Renewal Sales Representative, DACH

About the role

Autodesk is hiring a Senior Associate Digital Renewal Representative for the DACH region. The role manages multiple customer renewal cycles across regional accounts, working directly with customers to ensure timely and accurate renewals while supporting retention and growth. It works closely with Account Executives, Customer Success Managers and partners. Several openings are available, Monday to Friday, with an expectation of being in the office three days per week.

Key responsibilities

• Execute end-to-end renewal motions, streamline workflows and minimize manual intervention
• Close customer renewals accurately and on time to protect the existing customer base
• Identify and close seat expansion opportunities at renewal using standard sales plays
• Monitor account auto-renewal status and intervene when auto-renewals are disabled to prevent churn
• Work directly with customer procurement teams to complete renewal transactions
• Maintain accurate sales forecasts and pipeline visibility using CRM and renewal tracking tools
• Collaborate with Account Executives on larger cross-sell and expansion opportunities
• Partner with Customer Success Managers on retention and adoption support after sale
• Support authorized partners lightly, share churn risk and renewal blocker insights, and gather customer feedback on products, packaging and renewal experience

Required profile

• 1-3 years of experience in inside sales, renewals, account management or customer-facing sales
• Fluent English and German; German speaker preferred
• Experience closing deals or renewals, including customer communication and follow-up
• Bachelor's degree or equivalent professional experience

Required skills

• Managing multiple renewal cycles and priorities at once
• CRM or renewal tracking systems
• Organizational and time-management skills
• Written and verbal communication, customer-focused mindset

Preferred qualifications include software, SaaS or technology sales experience, familiarity with subscription-based sales models, procurement and contract-driven renewals, and comfort in a fast-paced, metric-driven environment. Compensation includes base salary, possible annual cash bonuses, commissions for sales roles, stock grants and a benefits package; offers depend on experience and location. In-person onboarding or ID verification may be required.