Temporary Sales Support

About the role

IFF, a global leader in flavors, fragrances, food ingredients and health & biosciences, is looking for a Temporary Sales Support person for its Nourish business in Barcelona, Spain. This is a hybrid role within a collaborative, customer-focused team. The position supports Account Managers and keeps the flow of orders moving smoothly.

Key responsibilities

• Manage consolidated price lists, forecasts, product documentation, customer quotations and sampling requests.
• Coordinate with Customer Service teams and manufacturing plants so that order-release activities are completed on time.
• Work with customer service teams across regions to harmonize processes and ensure consistency.
• Analyze sales tracking reports to monitor forecast compliance and spot discrepancies affecting sales performance.
• Receive and follow up on customer complaints until they are resolved.
• Ensure all activities comply with customer contracts and agreements.
• Take part in customer meetings with Account Managers and monitor service performance through KPIs.
• Work with Regulatory, Quality, Planning, Finance and Customer Service teams to deliver customer support.

Required profile

• University degree.
• 1-3 years of sales support experience and/or manufacturing operations experience.
• Experience prioritizing and managing multiple customer accounts and working with cross-functional teams in a fast-paced environment.
• Strong organization, multitasking and time management skills.
• Professional proficiency in written and spoken English and Spanish.
• French is a plus.

Required skills

• Microsoft Office (Excel, PowerPoint and Word).
• SAP or similar business systems.
• Customer-facing and cross-functional experience is a plus.