Global Employee Relations Investigator

About the role

This role contributes to the evolution of the global employee relations framework, including communication and case studies. It delivers employee communications, supports performance management, offers expert Employee Relations (ER) consultation and compliance guidance, develops training, collaborates with stakeholders and represents the organisation in external cases across all countries in the region where HP has presence. The incumbent must work from their designated HP office at least three days per week.

Key responsibilities

• Manage and lead medium to high complexity investigations, partnering with stakeholders and ensuring timely closure.
• Contribute to the knowledge management of ER and related processes.
• Develop disciplinary recommendation risk assessments and reporting, and keep disciplinary policies, procedures, practices and documentation up to date.
• Examine case studies and contribute to the evolution of the global employee relations framework, including programmes, policies, procedures, practices and system enhancements.
• Develop and deliver employee communications on talent management initiatives, policies and programmes, keeping employees informed of changes and updates.
• Collaborate with HR, managers and supervisors on performance management, including reviews, performance improvement plans and feedback conversations.
• Act as an expert ER consultant on complex HR escalations, ensuring compliance with employment laws, regulations and company policies.
• Keep up to date with employment law changes and advise management and employees on compliance matters.
• Develop and deliver training on diversity and inclusion, conflict resolution, communication skills and workplace conduct, and coach managers on ER best practices.
• Partner with employment law, integrity councils and HR on case findings and proposed HR recommendations.
• Represent the organisation in cases referred to tribunals, mediation or arbitration, and support relationships with employee representative groups such as work councils and unions.

Required profile

• Recommended four-year or graduate degree in Human Resources, Business Administration, Labor Relations or a related discipline, or commensurate experience.
• Typically 7-10 years of experience, preferably in Employee Relations, HR Generalist, HR compliance, Labor Relations, Employment and Labor Law or a related field.
• Preferred certifications: PHR/SHPR and SHRM.

Required skills

• Investigative mindset and ER acumen / case management.
• Effective communication, results orientation, learning agility and digital fluency.
• Customer centricity, analytical thinking, confidence and empathy.