Junior Office Manager

About the role

Join BAA Training’s customer support team in Barcelona as a Junior Office Manager. You will be the first point of contact for visitors and clients, ensuring a smooth, professional office environment in a fast‑paced, multicultural aviation setting.

Key responsibilities

• Provide high‑level service to internal and external clients.
• Coordinate daily office activities and organise internal events.
• Handle all incoming enquiries (phone, email, in‑person).
• Administer documents, approve invoices and monitor the company mailbox.
• Assist with business travel requests, booking tickets and hotels.
• Maintain office supplies inventory and place orders as needed.
• Organise entertainment flights and site excursions.
• Follow approved company processes and perform additional duties assigned by the manager.

Required profile

• Previous experience in customer service or front‑desk roles (advantageous).
• Proficient in English and Spanish at an operational level.
• Positive, respectful attitude and ability to work both independently and as part of a team.
• Comfortable multitasking in a fast‑moving environment and willing to work shifts.
• Passion for learning and interest in the aviation industry.

Required skills

• Microsoft Office 365 proficiency.

What we offer

• Health insurance after three months of employment.
• Additional holiday days for loyalty after two years.
• Wellness and birthday days, plus mental‑wellbeing support from Mindletic.
• Access to an entertainment flight with a full‑flight aviation training simulator.
• Modern office space in the Gava municipality with convenient parking.
• Comprehensive onboarding and opportunities for professional growth.