Local Delivery Specialist - HR Administration

About the role

bp's People & Culture Services team is hiring a Local Delivery Specialist. As a trusted member of the team, you will manage and support end-to-end employee lifecycle processes, act as a key point of contact for employees, managers and HR partners, and help deliver accurate, compliant HR administration with an exceptional customer experience.

Key responsibilities

• Manage and support employee lifecycle processes, including employment contracts, letters and contractual documentation.
• Provide administrative support and expertise in legal, fiscal, labour and regulatory processes.
• Guide employees, managers and HR partners on complex employee transactions and Workday processes.
• Ensure accurate and compliant HR administration while delivering an excellent customer experience.
• Streamline, standardize and automate HR processes to improve efficiency and service delivery.
• Collaborate with Global Business Services and People Services teams, and support local and global HR projects such as system enhancements, organizational changes and policy implementation.
• Administer employee benefits programs and their related processes.
• Coordinate and monitor HR service provider invoicing, ensuring financial accuracy, cost control and effective vendor management.
• Support the wider Spain P&C Services team during periods of high demand.

Required profile

• Degree in Human Resources, Business Administration or a related field.
• Fluent English, written and spoken.
• Experience in HR administration, HR operations or employee services environments.
• Strong understanding of employee lifecycle processes and HR systems.
• Preferred: experience managing employee benefits and local HR compliance processes.

Required skills

• Preferred: Workday and SAP, HR case management systems, advanced Microsoft Office.
• Preferred: familiarity with Spanish authorities' digital platforms, including Social Security and other government websites.
• Preferred: knowledge of automation tools, process optimization and digital HR solutions.

What we offer

• Open and inclusive culture and work-life balance.
• Learning and development opportunities.
• Life and health insurance and a medical care package.
• Possible flexible working options and collaboration spaces in a modern office.
• Hybrid office/remote working; no travel expected; no relocation assistance.