Regional Lead – Revenue Operations & Project Lifecycle

About the role

Oliver Wyman is looking for a Regional Lead for Revenue Operations and Project Lifecycle in Madrid. The role leads the operational execution and evolution of Europe's end-to-end project lifecycle, from setup through invoicing and cash collection, combining people leadership with hands-on operational expertise. It is a hybrid position with at least three days a week in the office.

Key responsibilities

• Lead the Europe Project Setup team, ensuring consistent, high-quality delivery across the region and acting as the senior escalation point for complex project lifecycle matters.
• Strengthen operational governance, commercial accuracy and forecasting reliability, and coordinate with FP&A, Talent Management and Controllership on revenue treatment.
• Own the regional revenue control framework: accurate project setup, backlog management, forecasting, invoicing and cash collection, including regular reviews with FP&A.
• Improve revenue outcomes by addressing contractor costs, expert interview costs, rebates and e-invoicing.
• Redesign the project lifecycle operating model, championing AI, automation and ERP adoption, and own the regional roadmap for project lifecycle systems.

Required profile

• Senior leadership experience in project lifecycle management, revenue control or finance operations within a professional services environment.
• Deep understanding of work in progress, billing and revenue recognition.
• Commercial judgement and experience interpreting complex contracts and influencing partners and senior stakeholders.
• Experience leading operational improvement or transformation initiatives.
• Fluent English; additional European languages are an advantage.

Required skills

• Advantageous: experience implementing AI or workflow automation, and with ERP, CRM and project lifecycle platforms (Salesforce).
• Advantageous: reporting and visualisation tools such as Tableau or Power BI.
• Advanced Excel and PowerPoint.

What we offer

• Competitive pension, private medical cover and life assurance.
• A vibrant culture with regular happy hours, social events and opportunities to connect with colleagues.

The selection process includes an initial recruiter conversation (15-30 minutes) followed by interviews and assessments with the hiring team.