Regional People Partner - Europe Major Markets

About the role

Lush is hiring a Regional People Partner for its European major markets, supporting colleagues in France, Germany, Italy and Spain. The role involves direct line management of People Leads across the European entities, driving regional alignment, operational consistency and team development. The main place of work is likely Paris, Berlin, Milan or Madrid, and travel is required.

Key responsibilities

• Line manage and empower the People Leads across European entities, set operational standards and ensure strong local HR delivery.
• Work with the Leader/Director, FBP and their team on change management, projects, organisational design, recruitment, training and development and communications.
• Advise business-area management on capability, required skills and performance output.
• Align People Discipline Leads on staff experience in recruitment, onboarding, training, pay and development, adapting to local cultural and regulatory nuances.
• Deliver organisational development projects and support change initiatives, establishing needs, proposing solutions and monitoring effectiveness.
• Navigate local employment law across major markets, partnering with local experts, Works Councils and trade unions.
• Review team structures and development pathways, identify skills gaps, succession planning, talent and performance management opportunities.
• Communicate guidance on change management and restructuring to staff at all levels, and anticipate issues such as cross-border people movement and regulatory changes.

Required profile

• At least 5 years of HR/People Partnering experience, ideally in a multi-site retail, commercial or multinational environment.
• Proven track record of line managing, coaching and developing HR/People leads in international or multi-entity settings.
• Broad understanding of the European commercial landscape.
• Strong analytical and problem-solving skills, independent decision-making and high emotional intelligence.
• Ability to influence, challenge and negotiate with management at all levels.
• Fluency in spoken and written English; professional fluency in French, German, Spanish or Italian is strongly preferred.

Required skills

• Solid working knowledge of French employment law is highly beneficial; familiarity with other European markets is desirable.
• Experience with Works Councils in France and Germany, and with trade unions and collective bargaining agreements in Spain and Italy.
• Competence in recruiting, interviewing, career conversations, performance management, sensitive feedback and exit conversations.

What we offer

• Salary of 60,000 to 75,000 EUR per year.
• Bonus scheme and a day off for weekday birthdays.
• Discount on Lush products and spa treatments, and an employee assistance programme.
• Access to employee-led community networks and localised benefits.