Sales Development Representative - Inbound

About the role

CloudTalk, an AI-powered business phone system and AI Voice Agent platform serving customers in 160+ countries, is expanding in Tier 1 markets and has assembled a team of 40 sales professionals across Europe and the Americas. It is looking for an inbound Sales Development Representative in Barcelona, working with the international team to connect with clients and showcase the value of its AI business communications solution.

Key responsibilities

• Reach out to and convert inbound leads in collaboration with the sales teams
• Run a consultative sales process, helping prospects understand solutions tailored to their needs
• Educate potential customers on CloudTalk's value proposition
• Qualify leads and schedule appointments for the sales team
• Capture, manage and track lead information in HubSpot CRM

Required profile

• Some prior sales experience and a genuine passion for building a career in sales
• Proactive, self-starting, disciplined and resilient in fast-paced, high-volume environments
• Customer-centric, with good active listening and empathy
• Business fluency in English; Italian, Portuguese or another EU language is a big plus

What we offer

• Uncapped sales bonuses and up to €5,000 per referral
• 1:1 sales coaching and mentorship, with a transparent job-leveling framework and a path to equity
• Flexible hours, no clocking in or out, and the option to work four days a week in office or fully remotely
• Unlimited PTO, Recharge Fridays, a fitness allowance and a home-office allowance for remote roles
• Two offsites a year and fresh company swag