Senior Associate - Payroll Delivery (Denmark)

About the role

Strada, a provider of payroll, human capital management and financial management solutions, is looking for a Senior Associate for its Payroll Delivery team. The role supports the execution of payroll activities and/or data management and customer service activities, ensuring outputs are accurate and on time. It is fully remote, or hybrid if the candidate is based in Granada, Spain.

Key responsibilities

• Process payroll end to end according to the agreed calendar, KPIs and standards, or carry out data management or customer service work as required.
• Support statutory and year-end reporting to the agreed calendar and KPIs.
• Advise clients on queries and issues, with a strong understanding of country-specific legislation.
• Support and train apprentices and associates, run knowledge transfer sessions and maintain DWIs so processes stay up to date.
• Ensure tickets and calls are answered within SLA timescales, support system maintenance testing and liaise with third parties.
• Complete SOC controls on time with evidence, support root cause analysis and report system defects accurately.
• Highlight deviations from the standard scope of service to the Service Manager, keep time records accurate, follow Strada security standards and build good relationships with business lines.

Required profile

• Experience administering payroll or health and welfare/benefits in an HR consulting, outsourcing or corporate environment.
• Experience in a payroll administration or processing role (or similar).
• Fluent English and Danish are mandatory; knowledge of Danish payroll regulations and compliance is preferred.
• HRIS knowledge (Workday, SAP or PeopleSoft) preferred.
• Ability to handle sensitive information, work flexibly in a global, fast-paced environment and work both independently and in a team.
• Must hold work authorization in the employing country without needing visa sponsorship.

Required skills

• Strong knowledge of MS Office tools such as Excel, Word and PowerPoint.
• Excellent written and verbal skills.

What we offer

• A total rewards package including health coverage options, retirement, vacation and sick leave, and maternity, paternity and adoption leave.
• Wellbeing and support programs, continuing education and training, and voluntary benefit options.