Senior Specialist - Training Coordinator

About the role

The Training Coordinator supports the DD&IT Enablement & Adoption team by creating engaging learning content, training materials, videos and digital experiences that help Novartis associates adopt new technologies. The role works closely with project managers, stakeholders and vendors to build user guides, SharePoint knowledge hubs, virtual training programs and learning journeys around enterprise tools such as Microsoft 365, SharePoint and AI-enabled solutions. Candidates should have 5+ years of experience in learning and development, digital enablement or training coordination.

Key responsibilities

• Develop and maintain learning content, training materials and support resources for enterprise digital tools, including Microsoft 365, SharePoint, AI-enabled solutions and emerging technologies.
• Deliver virtual training sessions, workshops and tool demonstrations to drive user adoption and digital proficiency.
• Collaborate with project managers to track deliverables, monitor progress and ensure timely execution of learning and enablement initiatives.
• Create, update and manage process documentation, user guides, standard operating procedures and knowledge resources.
• Support learning analytics and reporting by keeping training data, LMS records and performance metrics accurate and actionable.
• Design and produce eLearning modules, instructional videos, tutorials and multimedia content using tools such as Camtasia.
• Build, maintain and enhance SharePoint-based learning portals, knowledge hubs and digital learning environments.
• Develop tailored learning journeys and adoption programs based on stakeholder requirements, user feedback, business priorities and technology adoption goals.

Required profile

• Bachelor's degree in Instructional Design, Education, Learning & Development, Communications, Information Systems or a related discipline.
• Minimum 5 years of experience in learning content development, training delivery, digital enablement or learning and development within complex organizations.
• Ability to work in fast-paced environments with changing priorities, multiple stakeholders and ambiguous requirements.
• Experience delivering virtual training programs and facilitating learning for diverse audiences.
• Strong analytical and instructional design capabilities, able to turn business needs, user feedback and adoption data into effective learning solutions.

Required skills

• Hands-on expertise with Microsoft 365, including SharePoint administration and content management, and virtual facilitation via Microsoft Teams.
• Proven experience creating eLearning content and training videos with Camtasia or similar authoring tools.
• Excellent communication, presentation, stakeholder management and problem-solving skills, with the ability to explain technical concepts clearly.

What we offer

• Expected annual base salary of EUR 41,900 to EUR 77,700, set according to skills, competencies and experience.
• Possible performance-based bonus depending on performance parameters.
• Benefits such as insurance plans, retirement plans, wellbeing resources and global recognition programs.
• Flexible and hybrid working options where possible, and at least 14 weeks of paid parental leave.

Note: Novartis does not offer relocation support for this role, so only apply if the location is accessible to you. Benefits and compensation may vary by country and are subject to local legal requirements.