ServiceNow Developer/Architect - Manager (Hybrid)

About the role

EY GDS Spain is looking for a Senior ServiceNow Developer/Architect to join its team in Malaga. You will work on interesting projects with the latest technologies, support clients in choosing the most suitable business solution and take part in digital transformation. The role involves implementing, extending, customizing and maintaining solutions across multiple ServiceNow modules, working closely with architects, business stakeholders and delivery teams.

Key responsibilities

• Develop, configure and customize ServiceNow applications across supported modules
• Implement workflows, automation, business rules, integrations and data models
• Collaborate with technical leads and architects to deliver scalable, maintainable solutions
• Build and optimize UI policies, client scripts, integrations and ACLs
• Take part in code reviews, testing and quality assurance
• Support platform enhancements, upgrades, performance improvements and issue resolution
• Maintain dashboards, reporting and Performance Analytics elements

Required profile

• At least 4-5 years of ServiceNow implementation experience
• Proven development background delivering multiple end-to-end ServiceNow projects
• ServiceNow CAD and/or CIS certification (IRM, HRSD, SecOps or ITOM preferred)
• Strong understanding of ITIL and enterprise service management
• Advanced English; other European languages are an advantage
• Bachelor's or Master's degree in a technical or business-related field

Required skills

• Hands-on knowledge of at least 3 ServiceNow modules (IRM/GRC, HRSD, SecOps, CMS or ITOM preferred)
• Workflow design, automation, scripting (server/client) and custom application development
• Integrations (REST, SOAP, MID Server) and enterprise architecture patterns

What we offer

• Continuous learning and the tools and flexibility to define your own success
• Leadership coaching and insights
• A diverse and inclusive culture