IAM IT Operations and Service Manager

About the role

Airbus Helicopters is looking for an IAM IT Operations and Service Manager to lead the Identity and Access Management Product Service Line in Albacete, Spain. You will be responsible for the end‑to‑end delivery, operation and continuous improvement of IAM solutions that secure internal and external users across the Airbus Group.

Key responsibilities

• Manage the full product lifecycle of IAM solutions, from design and deployment to daily operation and support.
• Ensure authentication, Single Sign‑On, Multi‑Factor Authentication, encryption and digital certificate services are available and compliant.
• Oversee user provisioning, privileged account management, recertification and directory synchronization.
• Coordinate automation using Ansible and handle incident, change and problem management through ServiceNow.
• Maintain the compliance dashboard built on Palantir Foundry and collaborate closely with Airbus Group stakeholders.
• Lead a cross‑functional, international team and drive continuous improvement of processes and services.

Required profile

• Proven experience in IAM operations or similar security‑focused IT service management.
• Strong knowledge of enterprise identity products and authentication technologies.
• Ability to work in a multilingual, global environment and communicate with technical and business partners.

Required skills

• PingIdentity (PingFederate, PingID)
• F5 BIG‑IP
• Microsoft PKI
• Active Directory, Identity Management, OneLogin
• Ansible automation
• ServiceNow ITSM
• Palantir Foundry
• PingCastle, Silvefort, Oradad

What we offer

• Work in the Digital Campus, a cutting‑edge ecosystem for industrial digitalisation.
• Competitive cost‑of‑living location with a “15‑minute city” lifestyle.
• Opportunities to grow within a global leader in helicopter production.