Finance Analyst - Collections (Italian Customers)

About the role

A Finance team in Madrid is looking for a Finance Analyst - Collections to oversee the collection process for its Italian customer portfolio. The goal is to reduce overdue amounts and average collection times (DSO) through a structured reminder activity and close coordination between customers, sales and customer service. The role also supports basic controlling, credit management reporting and month-end closing.

Key responsibilities

• Manage collections for Italian customers only, including payment reminders, overdue monitoring and contact by phone and email
• Resolve disputes and customer claims together with Sales and Customer Service
• Track collection actions and payment commitments so every customer account is fully traceable
• Prepare credit management reports: aging reports, DSO, overdue balances and commentary on key positions
• Handle electronic invoicing and related error notifications, and prepare data for output VAT reporting and VAT register reconciliation
• Monitor cash flow and forecast weekly cash collections
• Support the RTR team during monthly accounts receivable closing, including open items, bad debt provisions and cash receipt cut-offs
• Contribute to process improvement and standardisation of back-office procedures

Required profile

• At least 2 years of experience in collections and/or credit management
• Part-time availability (20 hours per week)
• High level of English (written and spoken) and native-level Italian
• Accuracy, autonomy and ability to manage priorities across a large customer portfolio
• Teamwork with daily interaction with Sales and Customer Service, and good negotiation skills
• Nice to have: shared service center or centralized back-office experience, SAP FI knowledge, manufacturing environment experience, and knowledge of Italian electronic invoicing and VAT rules

Required skills

• Advanced Excel
• SAP (FI module and Order-to-Cash) is a strong advantage